Transcript
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Welcome to Courageous Leadership with Travis Yates, where leaders find the insights, advice, and encouragement they need to lead courageously.
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Welcome back to the show.
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It's such an honor you decided to spend a few minutes with us here today.
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And I have on today's show one of the brightest minds in law enforcement.
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This is going to be a treat for you.
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You're all familiar with Roland Klee.
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Hopefully, you're following him.
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Hopefully, if you're reading his writings, and he's been on the show before.
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But Roland Clee, welcome back, sir.
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How are you?
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Yeah, I'm doing fantastic.
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Thanks for having me on.
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Well, Roland, just to bring our audience up to speed, give us the quick synopsis on your background.
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Make it quick because they all know you anyway.
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And then we'll get into some of the things we really want to talk about today.
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Because I will promise you, if you've just now tuned in, this will not be a waste of your time.
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You need to spend the next 30 or 40 minutes listening to what this man has to say.
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So, Roland, how did you gear today from your career there in Florida?
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Yeah, my first job I applied for outside uh after graduating the University of Central Florida was the uh Orlando Police Department.
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Data Posting.
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And so I graduated December 93, uh, August 1st, 1994.
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I'm in the police academy.
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I'm in the police academy to become a community service officer, not a police officer.
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And um people say, well, what why why that?
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Why then?
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And uh during the 94 crime bill, I mean I guess I was uh a ripple effect hire of the 94 crime bill.
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Yeah, you're one of what, 100,000.
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I was on the job.
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Yeah, yeah.
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So I I had to kind of backfill, and it was uh but they sent me to uh instructor schools, and I wound up um spending a great deal of time with uh all of the sworn personnel from all shift because I was working with our aid service training unit.
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So I developed relationships with 100% of the sworn officers in the agency.
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And of course, you know, in the training environment, when we're beating up one another with sticks and we're shooting one another with ammunition, it's a bonding experience.
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Yeah, yeah.
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So um, you know, when uh I got uh promoted to CID, I was in homicide on patrol one day and a homicide the next day.
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And then uh a few years later in 2009, that the chief tapped me to come up and join Chief Staff, where uh we addressed uh violent crime concerns for back in uh 2008 there was a real peaking peak in crime.
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So they set up a special office for for myself and the lieutenant, and then um I really got to do some amazing things there, but it really brought me behind the curtain.
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You know, I pulled pulled back the screen, uh, that that curtain in the uh Emerald City, and I got to see the the true oz was there.
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Yeah, and uh that includes um yeah, some of these major professional organizations for for law enforcement, and I couldn't help but um feel that some things they were teaching um that the leaders that they were breeding were not of the same caliber as past generations, that they were bringing people up that were just going for they wanted they wanted the title on leader, but they didn't want the job leader, they didn't want to do the work of leading.
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And so and you know, my my position was a little uh confusing to to my peers, and they would ask me, what do you do?
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Well, the chief sent me anywhere everywhere, and I had to write to the chief and tell him when we had a bunch of crooks, yeah, that we have a bunch of crooks without making a public record and saying that I was calling these people a bunch of crooks.
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So I really I quickly figured out that I was writing for a living, and then um it was my dream to be writing in retirement.
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And that that dream came true in February 2023, and um American Peace also has become very popular and it's opened so many doors for me, and it's allowed me to travel all over the country and uh most recently to Washington DC and to um and to Tennessee.
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So um it's been this awesome experience where I've been able to rub shoulders with some of the truly truly great people like you.
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Well, that's I we we met early on, and that was one of the first things you said to me is I'm gonna write for a living.
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That's my dream.
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I'm gonna do it.
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And to someone that loves to write, you know, God has given me that skill as He's blessed you with.
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I never once thought I could get away with writing for a living because I didn't believe it.
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But you were the first guy I met that went, This is what I'm going to do.
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And it's been amazing, man.
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In fact, I don't know if you know this, Roland, but my subscription just renewed with the American Peace Officer.
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I pay secretly, I pay annually for that.
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I listen, folks, I don't know.
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I mean, it's well, it's it's not much money.
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So everybody listen to this.
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You you need to go subscribe to that.
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Yeah, you're gonna get to go subscribe for free and get some of the stuff, but you are missing out on really challenging yourself, challenging your ideas, challenging you as a leader.
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If you don't give, you know, I I mean, I don't want to give the price.
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I think I just got charged 75 bucks.
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So if that's what everybody is, maybe you maybe that's the Travis still rolling, but that's what it is for everybody.
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Uh that you're ridiculous if you're not going to spend a little money like that to get the knowledge that you're providing.
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So it's it's I'm in awe that you you basically had that attitude because attitude's everything, right?
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This is what I'm going to do, and here we are a few years later, still talking.
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This is what you're doing.
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So before we get going today and get rolling, thank you for that.
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Appreciate it.
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Thank you, thank you.
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And um, I I spread some bread upon the water also, or there are at least four or five uh self-stacks that I do personally subscribe to, also.
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So when I'm asking people to subscribe, I'm not asking them to do anything that uh I wouldn't do myself.
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And when I was in DC, I didn't see it personally, but in Union Station, they had a uh one of those digital billboards, and it said that media is not dead, it's on Substack, and that's the that's a fact.
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We're we're seeing uh the rise of Substack, but then witnesses and participants in it.
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So um it's where you're gonna find that great writing in the future.
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Yeah, and the one thing beneficial is is you've done a lot for me because I'm on Substack, and you know, a lot of people have found me through you.
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I hope that I can send people to you.
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So there's a huge, huge community that I think is really helpful.
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And and Roland, you've written about some just fantastic topics this year.
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It's one of the reasons I wanted to bring you on, uh, but I wanted to get right down to it is I'm infatuated with your stance on AI and your knowledge in AI.
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Everybody seems to have an opinion on that.
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But you know, you you've taken a pretty deep dive into artificial intelligence and how it's going to affect not only the world but the law enforcement community.
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I'll just sort of just open this up and say, how did you get into that?
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What if what have you found out early on?
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And then you know, we'll go from there.
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Well, I think I got blocky.
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I found the right avenue when I decided to sit down and study and learn something about AI.
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And I wanted to do it ethically, and I wanted to do it by leading myself well.
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And instead of AI doing the simple stuff, uh the silly stuff, the honestly, if you if you're using AI and you feel like you're cheating, you are.
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That's that's a fact.
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Uh and um my my goal, you know, when I do a leadership lab and I sit sit down with people and and we and we go through the process of prompting and the ideas that you have to have.
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Uh the idea isn't to geek out, the idea is to get uh AI smart and figure out the different the different tiers of AI.
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And you know, when when we're doing tier one, which is write me an email.
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These are my these are what I this is what I have in the refrigerator what am I making for dinner?
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That is that is fun.
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And I mean we we have that to to use it.
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Um, but in in tier two, we have automation.
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Well, Roland, back back us up.
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You're talking tier one, tier two.
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Take us back to junior high school, kind of explain what all that is.
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Are you training people in this?
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Are you writing about this?
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So I feel like I jumped to the noon in the classroom and I missed a little bit.
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So just back us up a little bit because I think we have to expect that most people listening, including myself, know very little about this.
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We know, hey, uh, hey, Chat GPT, turn this picture into a cartoon.
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Ha ha ha ha.
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Well, that's not really where the power is.
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So kind of back us up and lead us there if you don't mind.
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Well, I was amazed by the power of AI.
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I think my first AI creation was a multi-start on a skateboard.
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And that's kind of hand of air with the with the gap in the gun.
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So um, but tier one is when we're we're using it as a convenience I and uh and that's that's where most people are, and and that's where people really start their conversations to talk about this.
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Is something wonderful that I was able to do with AI.
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But I yeah, if we're just using AI to replace ourselves, if we're using it to supplant us, well then you know we're we're getting a poor poor version of that.
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And we're able to spot today, probably not in the future, we're able to spot today when people uh have written a whole article in AI.
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I mean, you're reading this thing, and it looks like it looks like a very poor cultures to uh trying to get a word count and with all all the you know rhetoric and and empty words in there.
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But you know, when we use AI the right way, when we use it ethically, we we use it to to lead ourselves better, we're using AI uh as like a step ladder to reach a light bulb.
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We're still the one you turning turning the light bulb, but we never want we never would have gotten to that height without that ladder, right?
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Yeah, no, I I think you're right on track, and and obviously we we've started in the first sort of stage of AI with prompts and having the right prompts, and now we have AI agents that are actually doing things.
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Um, and I learned early on that the prompting was everything.
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In fact, uh I'm just gonna show I'm just gonna sprinkle this in while while we talk today.
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One of the prompts that I've been using lately, and people need to understand this whatever you're using, whether it's Chat GPT or Gemini or for perplexity or whatever it is, uh, it's sort of coded to be your friend, right?
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Because it wants you to keep coming back.
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And so you have to be very careful with that.
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It will literally agree with you like you're on a first date with somebody.
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And so uh one of my favorite prompts that I've been using lately is uh I'll read it to you.
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You're my ruthless mentor.
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Do not sugarcoat anything.
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If this idea is trash or nonsense, you need to call it that and tell it why.
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Your job is to test everything I say until it's bulletproof.
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And let me tell you, you get a different response when you give when you put that up front, don't you?
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100%.
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And uh one of the instructors that I followed is Dan Martel, who taught me how to do uh do a master prompt.
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And it it was a 45-minute process that went by like it was 30 seconds.
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And what I did was I told um my AI that who I was and what my goals were and what my guardrails were.
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And I I said, you know, I need everything, everything that you give to me, I need it sourced.
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And anything that you hear from me, it needs to be direct and it needs to be true.
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So that was some, and also I said there's nothing um that I alert to the public with off-color language.
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Everything that I have it is absent of any type of coarse language or or profanity or anything like that.
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So um doing a master prompt and saying, my goal is to increase the amount of subscribers for American Peace Software.
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My goal is to get more clients for command staff consulting, and it knows that.
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And and this is a prompt that I can drop in, my master prompt on any of the AIs, as as you well know.
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It just I don't keep a lot of stuff on my desktop, but I keep it on my desktop, and you know, whenever I'm using a new model or anything, I'm able to drag it in.
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What I found uh just at the very basic tier one level of prompting is especially with Chat GPT 5, is first I if I give it a job title and I give it an assignment and I say, This is you, you are my five-star um website designer.
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You are the best at this.
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And I need a great great product.
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I need to think deeply, and I need I need the results.
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I need you to double check everything before you give it to me.
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And it has just changed the results on what I get back.
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And my my business partner in the um in the consulting realm, he can't believe it because he and I can request the same the same exact thing from AI, but it's the way you ask it.
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Yeah, it's it's pretty amazing.
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And I'll just give you some other cheat codes.
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And it's I said it's not even brushing the surface, but uh using AI to sort of help you and assist you uh make things easier.
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Uh I'll give you a quick example.
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I am in the business of shopping for a brand new MacBook Pro.
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That's right, ladies and gentlemen.
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I'm going big time here.
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Uh I've got a little MacBook Air, it's what I'm on right now.
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But you know, it's a older, older model.
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And I've just been talking to my wife.
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My background, I I can't buy anything without thinking about it for a couple of years.
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I don't like spending money.
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So, but I am I am in the deep research of which MacBook do I get and what's the screen size and what's the this so I just have Chat GPT, or actually, I just have an AI.
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It's searching for me every day for the lowest prices, right?
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Yeah, so it just it just will ping me every because I know Black Friday's coming up, and it's gonna it's it pings me for the best prices, and you know, it's something as simple as I need guttering on my house.
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So hey, I asked this, hey, I need you to look at all these local companies and look at the reviews and see what the goods and the bad, and and it just so it's you know, I think for me it's taken the place of search engines a lot.
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It takes it where it saves a lot of time.
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And more recently, and I'll let you speak because you're the expert here, Roland.
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Is is I took my wife, it was our 30th anniversary, and uh, we had this big long elaborate trip.
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We've been planning for about 10 years, and as life would happen.
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Uh, we had to go on a quick weekend trip to Vegas instead.
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And she wanted to go to a Raiders game.
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I don't hold that against her.
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You know, I've been married to a woman for a long time and she's raised my kids, but she's a Raiders fan, believe it or not.
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And so once again, I don't like spending money.
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And so I uh I had the the AI is just a check every day for these tickets, but because my wife is uh, you know, highfalutin, she's got it set in the lower section.
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So I need you to tell me when these tickets hit below $200.
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And lo and behold, four hours before the game, it prompted me and said, here it is, it's hit below $200.
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You better buy now.
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So, yeah, there's some fun things to do, but when it comes to law enforcement specifically, we're in this stage where we're hit being hit with everything, right?
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Where do you see this going in law enforcement?
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Obviously, I think everybody knows the report writing and the documents and the thing, and just the collect, you know, the records keeping.
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I mean, it's just ridiculous.
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If people don't know this, you can go into um I'll just talk about Chat GPT because and I don't know if it's the paid version or non-paid version, but you can upload Adobe documents and then it can search those documents real time.
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So you may have a 500-page PDF policy, right?
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And you don't have to just go to the table of contents and find out where the policy is, you can just type in a keyword and it will just go and pull it for you.
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And that that gets away from the problems with Chat GPT if you let it go to the open source internet.
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Who knows what answer it may give you?
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But if you feed it your own information, it's feeding you back your own information.
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And so uh I can I could see that already happened in law enforcement where you don't need a cabillion dollar record system anymore.
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You just feed it into this sort of LMS and it feeds everything back to you.
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But where do you see it going, Roland?
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Well, I'm very concerned about the automated report writing, and I just think that we're we're gonna get to the point where people are ordering a report on AI the same way that you order burger at checkers now.
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They don't you don't talk to a human at checkers when you're when you're getting a burger and fries anymore.
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You you talk to an AI because it does a better job and you it gets more more accurate results.
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No one's throwing their hoax back at the at the clerks anymore.
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But um with with that, you know, we the application of the tools, such as the report writing tool, um I I still feel like it's gonna uh cause a lot of shortcuts in investigation.
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And we're not doing enough investigating as this.
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You know, when we went to uh online reporting, we did tell people that we didn't really care anymore.
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We didn't care about their stolen toaster or there's stolen their stolen lawn or and that has been one of the key things that has caused violent crime to rise in in our country and in our cities, especially, is when when we tell people that you know we're we're not going to be investigating this, even if you report it, they're not gonna report it unless they think they're gonna get some money back up from their insurance company.
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They're like, if if if we're not gonna spend our time on it, they're not gonna waste their time uh documenting it.
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So now we've got bad data going in.
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The only um our friend Keith Graves, he says that the only reliable um police reporting statistic that you can trust is auto theft.
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Because people have to report their cars told in order to either get their car back or get the money from the insurance company.
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So we have told people for for far too long, and you know, in in the culture, I imagine it's in the culture nationwide.
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So far, it's in the culture of most of the uh law enforcement organizations that I've been a part of, is that you have some people that are very interested in proactive policing, and then you have some people also who aren't going to do anything unless uh unless dispatch tells them to do something.
00:18:34.240 --> 00:18:43.359
But the AI thing is geared towards our people more uh more those with less initiative.
00:18:43.359 --> 00:18:47.039
Well, and they don't need to have their jobs made any easier.
00:18:47.279 --> 00:18:59.359
And and some of the the research out there is saying, and they did this with with school age kids, is is they broke up into control groups, and the kids that use AI have less critical thinking than the kids that don't.
00:18:59.359 --> 00:19:03.200
And so obviously, we live in a society where there's less critical thinking anyway.
00:19:03.200 --> 00:19:10.640
And those of you who don't know what that is, yeah, back in the day, Roland, like 20 years ago, we used to actually think and then make a decision.
00:19:10.640 --> 00:19:12.799
Today it's all seems to be made for us.
00:19:12.799 --> 00:19:32.240
But you know, you look at you look at AI and you have, and as someone that uses it, you're probably like me, you have to really caution yourself because it gets very easy to let AI do all the thinking if you're not careful, and you have to have guardrails, and I think you and I understand that, but just like everything else that's out there, not everybody's gonna understand that.
00:19:32.240 --> 00:19:34.720
And you know, it got me to think of what you just said.
00:19:34.720 --> 00:19:36.240
Let's just be honest about it.
00:19:36.240 --> 00:19:42.880
We went to telephone report calls because of staffing issues and other responsibilities in law enforcement.
00:19:42.880 --> 00:19:51.519
We didn't have that when everybody has to call in a burglary report or an auto theft report and there's no suspect information, most departments say we're not even gonna send a policeman out there.
00:19:51.519 --> 00:19:52.880
You just call this phone number.
00:19:52.880 --> 00:19:57.599
They usually have an officer at a desk and they take the report and they sit turn it into just for insurance.
00:19:57.599 --> 00:19:58.799
Now, I've never liked that.
00:19:58.799 --> 00:20:00.160
I always thought that was ridiculous.
00:20:00.160 --> 00:20:08.400
I thought if you're a taxpaying citizen, um, if you call 911, you should get a police officer at your door in a nice little uniform saying, How can we help you, sir?
00:20:08.400 --> 00:20:09.200
How can we help you, man?
00:20:09.200 --> 00:20:10.640
Well, we left that a long time ago.
00:20:10.640 --> 00:20:12.880
But you know where this is going to take us now.
00:20:12.880 --> 00:20:19.839
Now, they're not even going to call and talk to somebody, it's going to be prompted by an AI that's going to ask them what's the crime type.
00:20:19.839 --> 00:20:22.799
You're going to say it, then it's going to give them a list of questions.
00:20:22.799 --> 00:20:27.119
The citizen's going to answer the questions, and the AI is going to write the report.
00:20:27.119 --> 00:20:30.160
That in fact, it's probably it's probably already there.
00:20:30.160 --> 00:20:32.960
I just, I mean, I guarantee you, it's already there.
00:20:32.960 --> 00:20:42.079
And we are, and so we're getting we're going to get further and further away from the human element, and then that's going to give these agencies an excuse to do even less, is what you talked about.
00:20:42.079 --> 00:20:44.240
Well, we don't need to staff up full.
00:20:44.240 --> 00:20:46.400
We're down 20% now in staffing.
00:20:46.400 --> 00:20:48.559
We'll just make it up doing this, doing that.
00:20:48.559 --> 00:20:53.279
And so we're going to have to have the parameters in place to keep that from happening.
00:20:53.279 --> 00:20:56.640
Um, and so where do you see the line between good and bad?
00:20:56.640 --> 00:21:03.279
Obviously, uh, there's the good things that AI can do for the profession, but there's some very bad things that we're already sort of seeing.
00:21:03.279 --> 00:21:05.119
Where do you see that line being drawn?
00:21:05.519 --> 00:21:11.200
Well, I wouldn't want to be uh in the business of crime analysis right now because you're gonna get canned.
00:21:11.200 --> 00:21:20.559
And when we're when we're doing uh automating the report process to the point where people don't even bother reporting, well, now we don't have crime data.
00:21:20.559 --> 00:21:22.400
We have zero crime data.
00:21:22.400 --> 00:21:31.279
So this is going to be where you know we're not gonna have the uh we're not gonna have the data to plan and direct officers.